The effects of business systems leveraging on supply chain performance: Process innovation and uncertainty as moderators

Rooted in the profit-seeking motives of social exchange theory, this study aims to investigate the factors that facilitate leverages of firm’s business systems and their sharing of information with group members, as well as the impacts of business systems leveraging (BSL) on information sharing and supply chain performance. Simultaneously, the moderating effects of uncertainty and the degree of process innovation on the relationship between BSL...