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Analysing passengers’ behaviours when boarding trains to improve rail infrastructure and technology

Published on Jun 1, 2019in Robotics and Computer-integrated Manufacturing4.39
· DOI :10.1016/j.rcim.2018.12.008
Luis Oliveira3
Estimated H-index: 3
(Lboro: Loughborough University),
Catherine Fox1
Estimated H-index: 1
(Lboro: Loughborough University)
+ 1 AuthorsRebecca Cain13
Estimated H-index: 13
(Lboro: Loughborough University)
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Abstract
Abstract Concentrated boarding describes the phenomenon when rail passengers congregate in certain areas of the platform and board the train carriages that stop near these areas. This influences the distribution of passengers throughout the carriages, which can negatively affect passenger comfort, safety at the platform-train interface, efficiency of the rail network, and the reputation of rail travel as a whole. This project aimed to determine whether concentrated boarding occurs in stations in the UK in order to understand its relevance for future rolling stock, infrastructure design and its associated manufacturing research. Video recording technology was used to observe the movements of passengers in Oxford Station and data was collected for nine individual trains. By reviewing the recordings, the number of passengers boarding through each door of the trains was determined, and the boarding distribution along the length of the platform was plotted. Several reasons for noted trends are offered, and potential solutions proposed. The use of real time information could be invaluable to minimise concentrated boarding, as it would allow passengers to make informed decisions as to where they could board trains to have a better journey experience. These findings indicate the relevance of a human-centred design process, particularly the user research stages, in the process of defining priorities for manufacturing and engineering.
  • References (32)
  • Citations (1)
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References32
Newest
Published on Feb 1, 2019in Robotics and Computer-integrated Manufacturing4.39
Chanmo Jun1
Estimated H-index: 1
(SKKU: Sungkyunkwan University),
Ju Yeon Lee8
Estimated H-index: 8
(KITECH)
+ 1 AuthorsSang Do Noh14
Estimated H-index: 14
(SKKU: Sungkyunkwan University)
Abstract Many researchers of human engineering seek to enhance work efficiency and to reduce workloads by analyzing worker load, work efficiency, and production using analogue methods, such as checklists. Recent analyses have examined job performance using digital human models created by digitally recording the movements of actual workers through keyboard and mouse-based data input. However, this modeling method has two problems: it takes too much time to model all movements, and accuracy depend...
Published on Feb 1, 2019in Robotics and Computer-integrated Manufacturing4.39
Margherita Peruzzini9
Estimated H-index: 9
(University of Modena and Reggio Emilia),
Marcello Pellicciari13
Estimated H-index: 13
(University of Modena and Reggio Emilia),
Michele Gadaleta3
Estimated H-index: 3
(University of Modena and Reggio Emilia)
Abstract Manufacturing ergonomics refers to the application of ergonomic principles and human factors analysis to the design of manufacturing tasks with the final aim to optimize the workers’ wellbeing and guarantee the expected process performance. Traditional design approaches are based on the observation of individual workers performing their jobs, the detection of unnatural postures (e.g., bending, twisting, overextending, rotating), and the definition of late corrective actions according to...
Published on Nov 13, 2018in Journal of Advanced Transportation1.98
Giulia Dell’Asin1
Estimated H-index: 1
,
Johannes Hool1
Estimated H-index: 1
The boarding/alighting process at railway platforms is an important determinant of the railway system performance and depends on the characteristics of passengers, the layout of the platform, and the rolling stock. This research aims to increase the understanding of the process, providing a methodological approach to model the passengers’ behaviour when boarding at railway platforms. Adequate criteria were selected to define the so called “boarding cluster” and an easy mechanism was developed to...
Published on Dec 2, 2017in Ergonomics2.18
Carolyn Dawson3
Estimated H-index: 3
(University Hospitals Coventry and Warwickshire NHS Trust),
Jamie Mackrill3
Estimated H-index: 3
(Warw.: University of Warwick),
Rebecca Cain13
Estimated H-index: 13
(Warw.: University of Warwick)
AbstractHand hygiene (HH) prevents harmful contaminants spreading in settings including domestic, health care and food handling. Strategies to improve HH range from behavioural techniques through to automated sinks that ensure hand surface cleaning. This study aimed to assess user experience and acceptance towards a new automated sink, compared to a normal sink. An adapted version of the technology acceptance model (TAM) assessed each mode of handwashing. A within-subjects design enabled N = 46 ...
Published on Nov 29, 2017
Luis Oliveira3
Estimated H-index: 3
(Warw.: University of Warwick),
Callum Bradley1
Estimated H-index: 1
(Warw.: University of Warwick)
+ 3 AuthorsRebecca Cain13
Estimated H-index: 13
(Warw.: University of Warwick)
Research with end users can contribute to the design of technologies such as intelligent transport systems. However, it is important to use methods that can facilitate the uptake of research outcomes by the industry. This paper presents the use of passenger personas as part of the process of developing new technologies for the rail industry in the UK. Personas represent archetypal users and can facilitate the understanding of user behaviours, needs, motivations, characteristics and limitations. ...
Published on Oct 31, 2017
Luis Oliveira3
Estimated H-index: 3
,
Callum Bradley1
Estimated H-index: 1
+ 3 AuthorsRebecca Cain13
Estimated H-index: 13
In this paper, we present results from a collaborative research between academic institutions and industry partners in the UK, which aimed to understand the experience of rail passengers and to identify how the design of technology can improve this experience. Travelling by train can often provide passengers with negative experiences. New technologies give the opportunity to design new interactions that support the creation of positive experiences, but the design should be based on solid underst...
Published on Jul 17, 2017
James Pritchard2
Estimated H-index: 2
(University of Southampton)
This paper outlines the fact that crowding is an increasing problem on train services across the world. New ways of tackling the problems are needed, and providing improved information to help passengers make informed decisions is one option. This paper summarizes some stated preference work undertaken in the UK, which shows that improved information provision could in some cases be effective, and considers how it could be presented. The challenges of providing such information are then consider...
Published on Feb 19, 2017
Jusuf Çapalar1
Estimated H-index: 1
(University of Applied Sciences Technikum Wien),
Aleksander Nemec1
Estimated H-index: 1
(University of Applied Sciences Technikum Wien)
+ 1 AuthorsCristina Olaverri-Monreal9
Estimated H-index: 9
(University of Applied Sciences Technikum Wien)
The steady growth of population in cities demands an efficient subway management system. To alleviate crowding on certain trains and subway lines, especially during rush hours, we propose a system which optimizes passenger distribution. Through visual cues directly displayed on the waiting platform, the passengers are informed about the wagons’ occupation rates, so that they can make a decision about which wagon to use before the subway arrives. Experimental results show that the relevance of th...
Published on Jan 2, 2017in Transportation Planning and Technology0.89
Sebastian Seriani5
Estimated H-index: 5
(UCL: University College London),
Taku Fujiyama9
Estimated H-index: 9
(UCL: University College London),
Catherine Holloway8
Estimated H-index: 8
(UCL: University College London)
To reduce passenger interactions improvement on platform designs is needed. Present procedures use the level of service (LOS) based only on average values and therefore is not possible to identify which piece of space reached the highest interaction. This paper explores a new method to classify the interaction between passengers boarding and alighting through laboratory experiments under controlled conditions. The experiments were based on observation at two stations operated by London Undergrou...
Published on Jan 1, 2017
Catherine Fox1
Estimated H-index: 1
,
Luis Oliveira3
Estimated H-index: 3
+ 1 AuthorsRebecca Cain13
Estimated H-index: 13
Concentrated boarding describes the phenomenon when rail passengers congregate in certain areas of the platform, such as at main entrances and staircases. This influences the distribution of passengers throughout the carriages, which can negatively affect passenger comfort, safety at the platform train interface, efficiency of the rail network, and the reputation of rail travel as a whole. This project aimed to determine whether concentrated boarding occur in rail stations in the UK in order to ...
Cited By1
Newest
Published on Jun 1, 2019
Luis Oliveira3
Estimated H-index: 3
,
Claudia Bruen + 1 AuthorsRebecca Cain13
Estimated H-index: 13
Published on May 2, 2019in Journal of Advanced Transportation1.98
Sebastian Seriani5
Estimated H-index: 5
(University of Los Andes),
Rodrigo Fernandez6
Estimated H-index: 6
(University of Los Andes)
+ 1 AuthorsTaku Fujiyama9
Estimated H-index: 9
(UCL: University College London)
The objective of this work was to study the effect of the ratio between passengers boarding and alighting on the passengers’ behaviour at metro stations. A mock-up of a vehicle and the relevant portion of the platform was built to run a series of simulation experiments at University College London’s Pedestrian Accessibility and Movement Environment Laboratory (PAMELA). Different scenarios were tested based on the next generation London Underground trains. The scenarios were classified according ...