Learning on rework management of construction projects: a case study

Effective rework management (RM) not only increases profitability but also enhances management competence of contractors. However, little research has been conducted to explore the learning nature of RM from the perspective of contractors. Based on a longitudinal case study of three construction projects, this paper aims to present a holistic analysis on the RM learning process from the experience of a small-to-medium (SM) general contractor...