Effective organizational improvisation in information systems development: Insights from the Tencent messaging system development
Abstract
Organizational improvisation has been increasingly observed in information systems development (ISD), which leads to both positive and negative results. Extant studies have examined how to conduct effective improvisation, but findings are mainly based on variance-based models; a process model is missing. Our study fills this gap by conducting an in-depth case study of the Tencent messaging system development. Our study identifies a four-phase...
Paper Details
Title
Effective organizational improvisation in information systems development: Insights from the Tencent messaging system development
Published Date
Jun 1, 2019
Journal
Volume
56
Issue
4
Pages
614 - 624
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