How librarians make decisions: the interplay of subjective and quantitative factors in the cancellation of Big Deals

Purpose The purpose of this study is to investigate the decision-making process of librarians at the University of Western Ontario who attempted to cancel the Wiley Big Deal. The aim of the study is to reveal the underlying factors that affected their decision-making process. By understanding the decision-making process of librarians, it may be possible to devise a system that takes into consideration not only quantitative factors but also the...