Effect of Workplace Incivility on OCB Through Burnout: the Moderating Role of Affective Commitment

In the current study, we used a time-lagged design to examine burnout as a potential mediator in the relationship between workplace incivility and organizational citizenship behavior (OCB), and affective commitment as a moderator on the relationship between workplace incivility and burnout. Results based on data from 168 full-time employees in North America showed that workplace incivility had a significant indirect effect on OCB through...