Outsourcing in Iranian hospitals: Findings from a qualitative study

Summary Outsourcing is used as a strategy to improve efficiency, quality, and satisfaction of beneficiaries in hospitals. This study aimed to determine the reasons for outsourcing, outsourced services, achieved objectives, and outsourcing challenges. This qualitative study was conducted through 58 face‐to‐face semi‐structured interviews with chief executive officers (CEOs), chief financial officers (CFOs), and contracting experts (CEs) in 42...