Developing a measurement instrument of knowledge management implementation in the Iranian oil industry

Purpose The purpose of this paper is to develop a measurement instrument toward knowledge management (KM) implementation in the Iranian oil industry. Design/methodology/approach Based on an in-depth study of the relevant literature, the critical success factors (CSFs) related to the sub-factors were identified. Then, exploratory and confirmatory factor analysis was used to validate the instrument. Finally, based on the developed instrument, the...