An empirical and comparative analysis of E-government performance measurement models: Model selection via explanation, prediction, and parsimony

Volume: 35, Issue: 4, Pages: 515 - 535
Published: Oct 1, 2018
Abstract
Driven by the growing importance of the digital provision of government services (e-government), recent research has sought to develop and test conceptual models of citizen satisfaction and trust with these services. Yet, there remains little agreement on how to optimally model these relationships with regards to the somewhat divergent goals of explanation and prediction of citizen trust. In this paper, we test two prominent modeling paradigms...
Paper Details
Title
An empirical and comparative analysis of E-government performance measurement models: Model selection via explanation, prediction, and parsimony
Published Date
Oct 1, 2018
Volume
35
Issue
4
Pages
515 - 535
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