Mobile apps for providing product-service systems and retrieving feedback throughout their lifecycle: a robotics use case

In an era when the usage of mobile devices is expanding, it is important for product services to also follow this path. The connectivity and the fast and seamless data exchange supported by modern networks allows companies to come closer to their customers and provide a set of product services that improve product experience and provide meaningful feedback throughout product's lifecycle. Towards that direction, this research work presents the...