Review paper
Designing Conversational Interfaces to Reduce Dissonance
Published: May 30, 2018
Abstract
Conversational interfaces-computer interfaces that use text or voice for human-computer interaction-are one of many interaction modalities in interactive systems. Their use has expanded with the growth and range of products that are both digital and physical in nature. But users' expectations of conversational experiences are not being met. In addition, expectations may not be met in different ways across people. This paper aims to provoke...
Paper Details
Title
Designing Conversational Interfaces to Reduce Dissonance
Published Date
May 30, 2018
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