E-Mail Interruptions and Individual Performance:: Is There a Silver Lining?

Volume: 42, Issue: 2, Pages: 381 - 405
Published: Jun 1, 2018
Abstract
Interruption of work by e-mail and other communication technologies has become widespread and ubiquitous. However, our understanding of how such interruptions influence individual performance is limited. This paper distinguishes between two types of e-mail interruptions (incongruent and congruent) and draws upon action regulation theory and the computer-mediated communication literature to examine their direct and indirect effects on individual...
Paper Details
Title
E-Mail Interruptions and Individual Performance:: Is There a Silver Lining?
Published Date
Jun 1, 2018
Volume
42
Issue
2
Pages
381 - 405
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