Unequal Consumers: Consumerist healthcare technologies and their creation of new inequalities
Abstract
This article examines how consumerist technology creates new inequalities among patients in healthcare. More specifically, we analyse a communication technology that presents a case of consumerization of patients. Using critical diversity literature, we theorize how consumerism embedded in technology assumes a ‘universal individual’, creating a tension for healthcare professionals between acknowledging differences among patients while aiming for...
Paper Details
Title
Unequal Consumers: Consumerist healthcare technologies and their creation of new inequalities
Published Date
May 18, 2018
Journal
Volume
40
Issue
7
Pages
1025 - 1044
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