Relationship learning through inter-firm conduits in Finnish small and medium enterprises

The study sets out to understand how small and medium enterprises (SMEs) learn through inter-firm conduits and carry the acquired knowledge through their processes. This research answers the question: How does knowledge sharing in inter-firm relationships influence a firm's offering? The study focuses on supplier–customer relationships and presents evidence of supplier learning through 12 episodic interviews from four Finnish SMEs. The results...