Linking concepts of playfulness and well-being at work in retail sector
Abstract
This conceptual article discusses the roles of playfulness and well-being at work in the retail sector with a specific emphasis on service encounters. The aim is to create a new conceptual framework to enhance research on how the element of playfulness can be part of an employee's working environment in the retail sector, and to discuss how playfulness could enhance employee's well-being at work. The framework identifies various interactive...
Paper Details
Title
Linking concepts of playfulness and well-being at work in retail sector
Published Date
Jul 1, 2018
Volume
43
Pages
226 - 233
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