An organizational change framework for digital servitization: Evidence from the Veneto region
Abstract
Product firms implementing integrated product/service solutions through in‐house development must have a long‐term commitment to the project and focus on enhancing their resource base and strategic agility. Our results confirm the importance of organizational capabilities and strong firm commitment to the development of integrated solutions. While previous studies have demonstrated the importance of the service business unit’s configuration,...
Paper Details
Title
An organizational change framework for digital servitization: Evidence from the Veneto region
Published Date
Mar 1, 2018
Journal
Volume
27
Issue
2
Pages
111 - 119
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Notes
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