Business process management – at the crossroads
Abstract
Purpose Business process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore the current state of the field through a dynamic literature review and identify the main challenges for its future development. Design/methodology/approach A dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most...
Paper Details
Title
Business process management – at the crossroads
Published Date
Jun 4, 2018
Volume
24
Issue
3
Pages
786 - 813
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