Humanoid Robot Pepper at a Belgian Chocolate Shop

Published: Mar 1, 2018
Abstract
Humanoid robots hold potential to offer customer experience for bricks-and-mortar stores. Participants took part in a quiz on the topic chocolate in an experimental field study at »The Belgian Chocolate House» in Brussels airport in which a tablet kiosk and a Pepper robot were compared. The experiments showed that offering the quiz on a humanoid robot provided better results in terms of shopper impressions and...
Paper Details
Title
Humanoid Robot Pepper at a Belgian Chocolate Shop
Published Date
Mar 1, 2018
Journal
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