Negotiating perspectives and values through soft OR in the context of urban renewal

Negotiating perspectives and values is at the core of using PSMs to tackle complex and uncertain problem situations. Exploring how such negotiations evolve at the micro-level of real-time interactions can help grasp communicative behaviours and workshop structures that influence negotiation processes, and the achievement of outcomes. This study reports on an exploratory experiment with three MSc student groups engaged in (i) a Soft Systems...