A Message in the Madness: Functions of Workplace Anger in Organizational Life

Although workplace anger is not typically viewed favorably and is often an unpleasant experience, in this article we challenge management scholars to better understand when anger can produce positive as well as negative outcomes at work. Our aim is to address the complexity and ambiguity surrounding anger at work and simultaneously offer a more balanced perspective of its potential. First, we clarify features of the anger experience, examining...