Measuring host sincerity: scale development and validation

Purpose The purpose of this study was to develop and validate a scale for host sincerity. Design/methodology/approach The ten-item host sincerity scale was developed by following a multi-stage scale development procedure (Delphi technique, qualitative interviews and surveys). Findings The findings reveal that host sincerity is a second-order construct with two underlying dimensions: “sincere social interaction” and “sincere emotional response”....