Flows, leaks and blockages in informational interventions: A field experimental study of Bangalore's water sector
Abstract
Many policies and programs based on informational interventions hinge upon the assumption that providing citizens with information can help improve the quality of public services, or help citizens cope with poor services. We present a causal framework that can be used to identify leaks and blockages in the information production and dissemination process in such programs. We conceptualize the “information pipeline” as a series of connected...
Paper Details
Title
Flows, leaks and blockages in informational interventions: A field experimental study of Bangalore's water sector
Published Date
Jun 1, 2018
Journal
Volume
106
Pages
149 - 160
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