Measuring the Behavioral Properties of Commitment and Resistance to Organizational Change

The goal of this study was to develop and validate behavioral measures of employees’ commitment and resistance toward organizational change. The scales were developed using an “imposed etic–emic–derived etic” perspective, the act frequency approach, principal components and confirmatory factor analysis. Five Canadian government departments participated across the three stages of the study. The measures were tested in four departments ( N = 583)....