Measuring intangible outcomes can be problematic: The challenge of assessing learning during international short-term study experiences

Short-term international study experiences, or study tours, aim to increase students’ global awareness, educate and empower them to be productive global citizens, and contribute to their future employability. Learning outcomes from study tours often include intangible personal characteristics or soft skills, as opposed to specific disciplinary skills and knowledge, and yet, these are not easily identified. Using an iterative Delphi process, this...