The emergence of digitalisation in the context of health care

Digitisation of medical records by means of Electronic Patient Record (EPR) systems promises to improve the overall quality of health care. However, studies show that the outcome of their use is mixed. Derived from a critical realism lens the morphogenetic approach is used to understand and explain how does digitalisation emerge in health care settings. We draw on a longitudinal case study of a hospital that implemented an EPR system. Interviews...