Furthering Service 4.0: Harnessing Intelligent Immersive Environments and Systems

Volume: 4, Issue: 1, Pages: 20 - 31
Published: Jan 1, 2018
Abstract
With the increasing complexity of service operations in different industries and more advanced uses of specialized equipment and procedures, the great current challenge for companies is to increase employees' expertise and their ability to maintain and improve service quality. In this regard, Service 4.0 aims to support and promote innovation in service operations using emergent technology. Current technological innovations present a significant...
Paper Details
Title
Furthering Service 4.0: Harnessing Intelligent Immersive Environments and Systems
Published Date
Jan 1, 2018
Volume
4
Issue
1
Pages
20 - 31
Citation AnalysisPro
  • Scinapse’s Top 10 Citation Journals & Affiliations graph reveals the quality and authenticity of citations received by a paper.
  • Discover whether citations have been inflated due to self-citations, or if citations include institutional bias.