Cross‐level effects of support climate: Main and moderating roles

Using a sample composed of 701 food and beverage managers nested in 120 units and 40 Asian hotel properties, in the current study we investigated the effects of unit high‐performance work system (HPWS) use and unit support climate on individual unit members' human resource outcomes (job performance behaviors: in‐role and organizational citizenship behaviors). The results support the hypothesized relationships among unit HPWS use, unit support...