Bridging what we know: The effect of cognitive distance on knowledge-intensive business services produced offshore

Volume: 27, Issue: 3, Pages: 669 - 677
Published: Jun 1, 2018
Abstract
The rise of offshoring of knowledge-intensive business services (KIBS), causing a physical separation between clients and service providers in co-created services, is a major trend in practice but challenges existing theories. International business literature has addressed many types of distance that may affect (service) offshoring, such as cultural or geographic distance. However, limited emphasis has been placed on the implications of...
Paper Details
Title
Bridging what we know: The effect of cognitive distance on knowledge-intensive business services produced offshore
DOI
Published Date
Jun 1, 2018
Journal
Volume
27
Issue
3
Pages
669 - 677
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