Who Approves Fraudulence? Configurational Causes of Consumers’ Unethical Judgments

Published on Oct 5, 2017in Journal of Business Ethics3.80
· DOI :10.1007/s10551-017-3703-3
Alexander Leischnig9
Estimated H-index: 9
(QMUL: Queen Mary University of London),
Arch G. Woodside51
Estimated H-index: 51
(Curtin University)
Corrupt behavior presents major challenges for organizations in a wide range of settings. This article embraces a complexity theoretical perspective to elucidate the causal patterns of factors underlying consumers’ unethical judgments. This study examines how causal conditions of four distinct domains combine into configurational causes of unethical judgments of two frequent forms of corrupt consumer behavior: shoplifting and fare dodging. The findings of fuzzy-set Qualitative Comparative Analyses indicate alternative, consistently sufficient “recipes” for the outcomes of interest. This study extends prior work on the topic by offering new insights into the interplay and the interconnected structures of multiple causal factors and by describing configurational causes of consumers’ ethical evaluations of corrupt behaviors. This knowledge may support practitioners and policy makers to develop education and control approaches to thwart corrupt consumer behaviors.
  • References (80)
  • Citations (3)
Published on Feb 1, 2017in Journal of Business Research4.03
Arch G. Woodside51
Estimated H-index: 51
(Curtin University),
Manish Sharma1
Estimated H-index: 1
(DCE: Delhi Technological University)
Do some individuals identify themselves to be prolific liars? Here, “big-liars” are individuals who self-report telling lies twelve-or-more times annually. What share of Americans (or any other national population) is big-liars? What share reports telling no lies? Can individual social-economic status (SES) and social factor configurations identify big-liars consistently? The present study includes proposing and testing the case-based theoretical tenet that single-variable SES and social factors...
Published on Dec 1, 2016in Journal of Business Ethics3.80
Mark S. Schwartz19
Estimated H-index: 19
(York University)
Ethical decision-making (EDM) descriptive theoretical models often conflict with each other and typically lack comprehensiveness. To address this deficiency, a revised EDM model is proposed that consolidates and attempts to bridge together the varying and sometimes directly conflicting propositions and perspectives that have been advanced. To do so, the paper is organized as follows. First, a review of the various theoretical models of EDM is provided. These models can generally be divided into ...
Published on Aug 1, 2015in Journal of Business Ethics3.80
Lumina S. Albert6
Estimated H-index: 6
(CSU: Colorado State University),
Scott J. Reynolds16
Estimated H-index: 16
(UW: University of Washington),
Bulent Turan17
Estimated H-index: 17
(UA: University of Alabama)
The literature on ethical decision-making is rooted in a cognitive perspective that emphasizes the role of moral judgment. Recent research in interpersonal dynamics, however, has suggested that ethics revolves around an individual’s perceptions and views of others. We draw from both literatures to propose and empirically examine a contingent model. We theorize that whether the individual relies on cognitions about the ethical issue or perceptions of others depends on the level of social consensu...
Published on Jan 1, 2014
Patrick A. Mello8
Estimated H-index: 8
The empirical analysis of subsequent chapters in this book is based on fuzzy-set Qualitative Comparative Analysis (fsQCA). This chapter introduces the methodological approach of fsQCA, placing emphasis on its core principles, specific terminology, and analytical procedures. In the first two sections, I justify the methodological choice of a set-theoretic approach against the backdrop of prevalent methods in democratic peace research. This is followed by a detailed introduction to the principles ...
Published on Dec 1, 2014in Journal of Business Research4.03
Arch G. Woodside51
Estimated H-index: 51
(BC: Boston College)
This essay describes tenets of complexity theory including the precept that within the same set of data X relates to Y positively, negatively, and not at all. A consequence to this first precept is that reporting how X relates positively to Y with and without additional terms in multiple regression models ignores important information available in a data set. Performing contrarian case analysis indicates that cases having low X with high Y and high X with low Y occur even when the relationship b...
Published on Sep 11, 2013
David Byrne20
Estimated H-index: 20
Gillian Callaghan1
Estimated H-index: 1
Acknowledgements. Introduction. Part I: Framing the Issues 1. Understanding the Complex 2. Restricted Complexity and General Complexity: An Outline of the Arguments 3. Complexity Theory and the Philosophy of Social Science Part II: Complexity Theory Meets Social Theory. Introduction to Part II. 4. Evolutionary Social Theory 5. Structure and Agency 6. Time and Place Part III: Complexity Theory: Methodology and Methods 7. Complexity and Methodology: Exploring Trajectories through Narratives 8. Hun...
Published on Aug 2, 2013in Review of economics
Daniel S. Nagin81
Estimated H-index: 81
(CMU: Carnegie Mellon University)
This article reviews the evidence on the deterrent effect of police, imprisonment, and capital punishment and additionally summarizes knowledge of sanction risk perceptions. Studies of changes in police presence, whether achieved by changes in police numbers or in their strategic deployment, consistently find evidence of deterrent effects. Studies of the deterrent effect of increases in already long prison sentences find at most a modest deterrent effect. Studies of the deterrent effect of capit...
Published on Aug 1, 2013in Social Science Computer Review2.92
Alrik Thiem13
Estimated H-index: 13
(ETH Zurich),
Adrian Duşa10
Estimated H-index: 10
(UB: University of Bucharest)
Besides an increase in the number of empirical applications, the widening landscape of tailored computer programs attests to the success of qualitative comparative analysis (QCA) as a social research method. Users now have the choice between three graphical user interface (GUI) and three command line interface (CLI) solutions. In addition to different functional foci, each program possesses several technical particularities, some of which the vast majority of end users remain unaware of. Since t...
Published on Aug 1, 2013in Journal of Business Ethics3.80
Ralph W. Jackson10
Estimated H-index: 10
(TU: University of Tulsa),
Charles M. Wood11
Estimated H-index: 11
(TU: University of Tulsa),
James J. Zboja8
Estimated H-index: 8
(TU: University of Tulsa)
The purpose of this research is to present the major factors that lead to ethical dissolution in an organization. Specifically, drawing from a wide spectrum of sources, this study explores the impact of organizational, individual, and contextual factors that converge to contribute to ethical dissolution. Acknowledging that ethical decisions are, in the final analysis, made by individuals, this study presents a model of ethical dissolution that gives insight into how a variety of elements coalesc...
Cited By3
Published on May 23, 2019in Journal of the Academy of Marketing Science9.36
Ina Garnefeld6
Estimated H-index: 6
(University of Wuppertal),
Andreas Eggert22
Estimated H-index: 22
(University of Paderborn)
+ 1 AuthorsEva Böhm3
Estimated H-index: 3
(University of Paderborn)
Containing customer fraud has great economic relevance. This research proposes a fresh approach, derived from mental accounting theory and behavioral pricing research. Large-scale field data from more than 100,000 insurance customers and a follow-up experiment reveal that payment schemes influence customer fraud. Specifically, customers with annual payment schedules submit more rejected claims soon after their lump sum payments, and customers with monthly payment schedules exhibit greater custom...
Published on Feb 25, 2019in European Journal of Marketing1.72
Jamie Carlson14
Estimated H-index: 14
Siegfried P. Gudergan20
Estimated H-index: 20
+ 1 AuthorsMohammad M. Rahman4
Estimated H-index: 4
Published on Feb 4, 2019in Journal of Business Ethics3.80
Krista Lewellyn (Florida Southern College), Maureen I. Muller-Kahle5
Estimated H-index: 5
(PSU: Pennsylvania State University)
In this study, we use a mixed methods research design to investigate how national cultural forces may impede or enhance the positive impact of females’ economic and political empowerment on increasing gender diversity of corporate boards. Using both a longitudinal correlation-based methodology and a configurational approach with fuzzy-set qualitative comparative analysis, we integrate theoretical mechanisms from gender schema and institutional theories to develop a mid-range theory about how fem...