Codification, Personalisation, or in Between? Exploring Knowledge Characteristics to Guide Knowledge Management System Design

Volume: 16, Issue: 04, Pages: 1750037
Published: Nov 23, 2017
Abstract
The effectiveness of information technology (IT) depends on its embeddedness into its contingent context. Thus, enabling adequate knowledge management (KM) system design requires awareness of the characteristics of the knowledge that is created. Since related insights are missing, we explore what software developers learn on their projects by conducting interviews based on the Repertory Grid Technique. We assess the characteristics of the...
Paper Details
Title
Codification, Personalisation, or in Between? Exploring Knowledge Characteristics to Guide Knowledge Management System Design
Published Date
Nov 23, 2017
Volume
16
Issue
04
Pages
1750037
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