Contingent engagement: What we learn from patients with complex health problems and low socioeconomic status

Elicit patients’ perceptions of factors that facilitate their engagement in care In-depth interviews with 20 adult Medicaid patients who had complex health problems, frequent hospitalizations/emergency department use, and who were enrolled in an intensive, team-based care program designed to address medical, behavioral, and social needs. Prior to engaging in the program, participants described weak relationships with primary care providers,...