Characterising text mining: a systematic mapping review of the Portuguese language

Documents written in natural language constitute a major part of the artefacts produced during the software engineering life cycle. Studies indicate that more than 80% of enterprise data is stored in some sort of unstructured form, mainly as text. Therefore, the growth of user-generated content, especially from social media, provides a huge amount of data which allows discovering the experiences, opinions, and feelings of users. Text mining...