Business Process and IT Cospecialization: Conceptualization and Suggestions for Future Research

Existing IT alignment literature argues that the potential of IT to create value for firms depends on the use of IT resources to support value chain processes. It also argues that improving IT support for operational value chain processes leads to higher IT alignment at the process-level. However, it does not explain the role of IT in enabling managerial business processes that are central for firms competing in dynamic business...