Review paper

Emotional capacity in the public sector – an Australian review

Volume: 30, Issue: 5, Pages: 429 - 446
Published: Jul 10, 2017
Abstract
Purpose This paper presents a review examining an Australian public sector competency framework through the lens of emotional intelligence (EQ) to answer the question “To what extent is the concept of EQ used to facilitate NSW public sector reform?” The purpose of this paper is to accentuate the importance of emotional capacity as an important capability to achieve reform goals, recognising the public sector’s deep organisational history and...
Paper Details
Title
Emotional capacity in the public sector – an Australian review
Published Date
Jul 10, 2017
Volume
30
Issue
5
Pages
429 - 446
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