Offshoring and social exchange: a social exchange theory perspective on offshoring relationships

Volume: 47, Issue: 1, Pages: 17 - 25
Published: May 4, 2017
Abstract
Social exchange theory deals with social behavior in the exchange of activities between organizations. The theory holds that the relationships experienced should be close but flexible.1 This study captures the social relationship factors from social exchange theory (trust, power, dependence, communication and shared values) that underlay the client-vendor relationship and presents empirical evidence for the effectiveness of a relational approach...
Paper Details
Title
Offshoring and social exchange: a social exchange theory perspective on offshoring relationships
Published Date
May 4, 2017
Volume
47
Issue
1
Pages
17 - 25
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