Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction

Purpose: The aim of this study was to explore the relationship between managers and clinicians' agreement on deeming the patient safety climate as high or low and the patients' satisfaction with those organizations. Data Sources/Study Setting: We used two secondary data sets: the Hospital Survey on Patient Safety Culture (2012) and the Hospital Consumer Assessment of Healthcare Providers and Systems (2012). Methodology/Approach: We used ordinary...