Understanding the transfer student experience using design thinking
Abstract
Purpose This paper aims to discuss a 2015-2016 University of Washington Libraries project focused on understanding the needs and challenges of transfer students on the Seattle campus and developing innovative ways to support transfer student success. Design/methodology/approach The study uses design thinking methods, including interviews and rapid iterative prototyping and feedback, to understand and emphasize the user experience. Findings...
Paper Details
Title
Understanding the transfer student experience using design thinking
Published Date
Jun 12, 2017
Journal
Volume
45
Issue
2
Pages
298 - 313
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Notes
History