Member Trust in Teams: A Synthesized Analysis of Contract Negotiation in Outsourcing it Work

This study examines the social context of trust with regard to team-based designs in the novel environment of negotiating information technology (IT) work that will be outsourced by organizations. The effects of organizational social systems, internal and external team factors, and emergent perspectives were synthesized into a conceptual model for understanding these underlying factors and processes that affect the development of collective...