Coping Responses in Phishing Detection: An Investigation of Antecedents and Consequences

This study investigates users’ coping responses in the process of phishing email detection. Three common responses are identified based on the coping literature: task-focused coping, emotion-focused coping (i.e., worry and self-criticism), and avoidance coping. The three responses are used to conceptualize a higher-order construct, coping adaptiveness, that resides on a continuum between maladaptive coping and adaptive coping (manifested as...