REFUSAL STRATEGIES USED BY MALAY ESL STUDENTSAND ENGLISH NATIVE SPEAKERS TO REFUSE A REQUEST

The present study investigates similarities and differences of a speech act of refusal in English as realized by Malay Speakers of English (MSE) and Native Speakers of English (NSE). The study examined the types and also the contents of the strategies used by the two groups when refusing a request made by a higher status interlocutor. An Enhanced Open Role-play was utilized to obtain data on the types and content of refusal strategies....