e-Professionalism and the Ethical Use of Technology in Social Work

Published on Apr 3, 2017in Australian Social Work
· DOI :10.1080/0312407X.2016.1221790
Donna Anne McAuliffe13
Estimated H-index: 13
(Griffith University),
Sharlene Nipperess3
Estimated H-index: 3
(RMIT: RMIT University)
  • References (9)
  • Citations (4)
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Australia is experiencing a period of immense cultural change predicated on the use of Information and Communication Technology (ICT). New devices such as smartphones, tablet computers, and the social iterations of the internet are impacting on communication patterns and contributing to the merging of people's online and offline lives. Using Spanish sociologist Manuel Castells's theory of the Network Society as a theoretical foundation, this issues paper posits that social work must overcome its...
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Abstract Social Work is just beginning to consider the full impact of technology on practice. In this paper the experience of social workers working in Centrelink, the Australian Government's service delivery organisation, is explored in the context of Centrelink's increased reliance on technology to deliver its services to six million Australians. The results of a survey that indicated nearly one half of Centrelink's social workers have received no formal training in how to use the technologies...
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