Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships

Purpose The paper aims to validate the relationship between satisfaction, trust and commitment in South African business buyer–supplier relationships. Satisfaction was looked at from the dual perspective of economic and non-economic satisfaction. Design/methodology/approach A research model showing hypothesised relationships between the constructs was tested using data collected from 250 large companies in South Africa. Structural equation...