An examination of an e-authentication service as an intervention in e-mail risk perception
Volume: 13, Issue: 1, Pages: 2 - 16
Published: Jan 2, 2017
Abstract
In this article, we develop a three-stage study to examine the role of an e-mail authentication and identification service (eATS) intervention in affecting end-user e-mail risk perceptions. We deploy the eATS and find that it reduces users’ risk perception. Pre-intervention risk perception is found to be positively associated with user perception of the e-authentication service’s usefulness. Moreover, perceived usefulness of the service...
Paper Details
Title
An examination of an e-authentication service as an intervention in e-mail risk perception
Published Date
Jan 2, 2017
Volume
13
Issue
1
Pages
2 - 16
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