A Roadmap for Natural Language Processing Research in Information Systems

Natural Language Processing (NLP) is now widely integrated into web and mobile applications, enabling natural interactions between human and computers. Although many NLP studies have been published, none have comprehensively reviewed or synthesized tasks most commonly addressed in NLP research. We conduct a thorough review of IS literature to assess the current state of NLP research, and identify 12 prototypical tasks that are widely researched....