INFLUENCE OF SERVICE AND SATISFACTION TOWARDS CUSTOMER’S LOYALTY: A STUDY IN STATE-OWNED ISLAMIC BANK IN MAKASSAR, INDONESIA
Volume: 61, Issue: 1, Pages: 60 - 65
Published: Jan 30, 2017
Abstract
Growth of banking industry and financial services has been significant for the last few
years as the result of technological advances and deregulation. In the world of banking,
Islamic banks is a relatively new type of service in banking industry that applies Syaria law in
each of its activity. Due to tight competition in business that sells service, Islamic banks
should understand the right strategy to win the competition.
Islamic banking...
Paper Details
Title
INFLUENCE OF SERVICE AND SATISFACTION TOWARDS CUSTOMER’S LOYALTY: A STUDY IN STATE-OWNED ISLAMIC BANK IN MAKASSAR, INDONESIA
Published Date
Jan 30, 2017
Volume
61
Issue
1
Pages
60 - 65
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