Can I Have A Word? Social Worker Interaction and Sense‐Making

This paper explores the ways in which practitioners in children and family social work teams make sense of information in their work. By examining observations and recordings from an ethnographic study, the paper focuses on how informal discussions within the office space inform and affect social workers' analysis (or sense‐making). Three elements of sense‐making activity are illustrated with vignettes and extracts from field notes: methodical...