Lean utilisation for streamlining processes in the higher education sector in South Africa

The utilisation of lean within the manufacturing sector has been well documented. Principally it has been utilised as an instrument for improvement of processes and the resultant savings achieved. Consequently, lean can be utilised as a process restructuring method for underperforming processes. The main principle of lean is the eradication of waste within a process. Of late lean found fertile ground in the services sector too. It is especially...