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Trust in direct leaders and top leaders: A trickle-up model.

Published on Jan 1, 2017
路 DOI :10.1037/apl0000189
C. Ashley Fulmer7
Estimated H-index: 7
(NUS: National University of Singapore),
Cheri Ostroff19
Estimated H-index: 19
(UniSA: University of South Australia)
Abstract
  • References (86)
  • Citations (10)
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References86
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#1C. Ashley Fulmer (NUS: National University of Singapore)H-Index: 7
#2Cheri Ostroff (UniSA: University of South Australia)H-Index: 19
Summary In reaction to the growing attention to connecting individual-level and unit-level constructs, we first briefly review emergence terminology and theories that address the dynamic process by which a higher-level phenomenon emerges from lower-level elements. Next, we review the extant theory and research on emergence and convergence in organization science using an organizing framework that simultaneously considers the content area of lower-level elements, the emergent factors, and the tar...
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#1Brian C. Holtz (TU: Temple University)H-Index: 12
Evolutionary theory and neuroscientific evidence suggest that humans automatically infer the trustworthiness of others based on facial appearance. Building upon this knowledge base, this article presents three empirical studies that investigate the influence of initial impressions of trustworthiness on post-event perceptions of justice. Across two vignette studies and one laboratory study, the results consistently suggest that pre-event trustworthiness impressions exert significant indirect effe...
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#1David X.H. Wo (SU: Syracuse University)H-Index: 3
#2Maureen L. Ambrose (UCF: University of Central Florida)H-Index: 30
Last. Marshall Schminke (UCF: University of Central Florida)H-Index: 30
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Organizational research has established the existence of trickle-down effects, wherein the perceptions, attitudes, or behavior of one person in an organization affects those of another person at a ...
33 CitationsSource
#1Brian C. Holtz (TU: Temple University)H-Index: 12
Management scholars have historically framed trust as a consequence of organizational justice that develops slowly over time. However, theory and empirical research outside of the management literature suggest that trust is inevitably present prior to the initiation of exchange relationships. For instance, neuroscientific evidence suggests that the human brain has evolved mechanisms capable of automatically evaluating the trustworthiness of potential exchange partners without conscious deliberat...
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#1Ronald E. Milliman (Western Kentucky University)H-Index: 6
#2Douglas L. Fugate (Western Kentucky University)H-Index: 9
This study sought to empirically test the effects of using trust-transference as a persuasion technique. The independent variable was the use (or non-use) of a proof-source in the sales presentation. There were three independent variables: (1) closing ratio, (2) average order size, and (3) total sales volume. A significant improvement was obtained in the closing ratio and total sales volume by the experimental group which incorporated the trust-transference persuasion technique.
31 CitationsSource
#1Ashish MahajanH-Index: 6
#2James W. BishopH-Index: 16
Last. Dow ScottH-Index: 8
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Interpersonal trust can be defined as "the extent to which a person is confident in, and willing to act on the basis of, the words, actions, and decisions of another" (McAllister, 1995: 25). Considerable research has explored the importance of trust in an organizational context (e.g., Becerra and Gupta, 2003; Mayer et al., 1995; Schoorman et al., 2007; Scott, 1980; Yang and Mossholder, 2010). Researchers have found that interpersonal trust is positively related to several outcomes, such as job p...
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#1Mary B. Mawritz (Drexel University)H-Index: 10
#2David M. Mayer (UM: University of Michigan)H-Index: 32
Last. Sophia V. Marinova (UIC: University of Illinois at Chicago)H-Index: 13
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Much of the abusive supervision research has focused on the supervisor鈥 subordinate dyad when examining the effects of abusive supervision on employee outcomes. Using data from a large multisource field study, we extend this research by testing a trickle-down model of abusive supervision across 3 hierarchical levels (i.e., managers, supervisors, and employees). Drawing on social learning theory and social information processing theory, we find general support for the study hypotheses. Specifical...
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Despite the importance of trust across multiple levels in organizations, extant reviews have focused predominantly on trust at the individual level. A systematic review of trust research across levels and trust referents is sorely needed to synthesize the growing number of both micro and macro studies on this topic. Moreover, as trust is a linchpin for divergent areas, such as negotiation, leadership, team processes, human resource management, organizational change, entrepreneurship, and strateg...
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Purpose 鈥 Despite the prevalence with which firms change the brand names they use, this research stream has received little academic attention. Managers confronted with brand name substitutions fear most a loss of brand equity, which would decrease their market share. This research aims to identify key influences that might enable companies to minimise their brand equity losses in response to brand name substitutions.Design/methodology/approach 鈥 A preliminary qualitative investigation (20 semi鈥...
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#1David M. Mayer (UM: University of Michigan)H-Index: 32
#2Karl Aquino (UBC: University of British Columbia)H-Index: 44
Last. Maribeth Kuenzi (SMU: Southern Methodist University)H-Index: 8
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Drawing on social learning and moral identity theories, this research examines antecedents and consequences of ethical leadership. Additionally, this research empirically examines the distinctiveness of the ethical leadership construct when compared to related leadership constructs such as idealized influence, interpersonal justice, and informational justice. Consistently with the theoretically derived hypotheses, results from two studies of work units (n's = 115 and 195 units) provide general s...
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#1Yu Song (CUFE: Central University of Finance and Economics)
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Voicing upward refers to employee efforts to improve organizational functioning by making suggestions or expressing opinions and concerns. While extant studies have investigated how supervisors鈥 behaviors or attitudes influence employee voice behaviors, researchers have paid little attention to the effects of employee perceptions on voice. Based on the theory of planned behavior, we developed and tested the effects of feeling trusted by supervisors and two dimensions of voice (promotive and proh...
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#1Jukka Lipponen (UH: University of Helsinki)H-Index: 14
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Abstract Organizational mergers and subsequent restructurings often create situations in which employees are assigned a new supervisor and they start to form a new relationship. In this study, we investigated how the development of trust in a new supervisor is affected by trust cues specific to the merger context. We conducted a quasi-experiment using three-wave longitudinal data to follow the development of trust throughout two years. About half of the participants were assigned a new superviso...
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#1Zhen Wang (CUFE: Central University of Finance and Economics)H-Index: 2
#2Lu Xing (RUC: Renmin University of China)
Last. Sean T. Hannah (Wake Forest University)H-Index: 32
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Recent literature suggests that ethical leadership helps to inhibit followers鈥 unethical behavior, largely built on the premise that followers view ethical leaders as ethical role models and socially learn from them, thereby engaging in more (less) (un)ethical conduct. This premise, however, has not been adequately tested, leaving insufficient understanding concerning the conditions under which this social learning process occurs. In this study, we revisit this premise, theorizing that not all f...
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#1Darren Osburn (Community College of Philadelphia)
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ABSTRACTWhile faculty trust in administrators has been studied in K-12 schools and four-year higher education institutions (HEIs), we know little about how community college faculty view of trust. ...
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#1David X. H. Wo (Iowa State University)H-Index: 1
#2Marshall SchminkeH-Index: 30
Last. Maureen L. Ambrose (UCF: University of Central Florida)H-Index: 30
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Research on trickle effects has proliferated in the past decade. However, the literature has grown in a largely disorganized and fragmented fashion, with the different types of trickle effects (tri...
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The authors address three overlooked issues regarding the well-established organizational justice and trust relationship: how an authority鈥檚 enactment of fair outcomes, procedures, and interactions...
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Abstract The implementation of strategic decisions is a complex and demanding process that requires an open and lateral communication of free-flowing information to make sense of and champion a firm's intended changes. For the process to be effective, middle managers need to operate within an environment that nurtures a pro-social mindset and helps to cope with stressors caused by the possibility of harm done by the intended changes to their vested interests. Drawing from the job demands-resourc...
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