Direct and indirect value creation in offshored knowledge-intensive services

Volume: 47, Issue: 2/3, Pages: 137 - 155
Published: Mar 6, 2017
Abstract
Purpose Despite increasing interest in offshoring of knowledge-intensive services, it is still undetermined as to whether the sourcing of services truly creates the anticipated value for clients. Moreover, even less is known about whether value is created for service providers in the process beyond the general service trade. This lack of knowledge is due to the challenges of capturing value creation, the unique production process of the...
Paper Details
Title
Direct and indirect value creation in offshored knowledge-intensive services
Published Date
Mar 6, 2017
Volume
47
Issue
2/3
Pages
137 - 155
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