Understanding the Value of Reputation Systems in Enterprise Social Media (ESM)-Mutual Influence Between Online and Offline Performance
Published: Jan 1, 2016
Abstract
One major concern that organizations face when deploying Enterprise Social Media (ESM) platforms is that of how to encourage employees' engagement within the system. Reputation systems that gamify the adoption process are incorporated into many ESM to inculcate employee engagement with the ESM. This study seeks to understand the dynamic between employees' online and offline performance by examining the research question: What are the impacts of...
Paper Details
Title
Understanding the Value of Reputation Systems in Enterprise Social Media (ESM)-Mutual Influence Between Online and Offline Performance
Published Date
Jan 1, 2016
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